Impact - The Cue

The numbers tell the tale

Of course, we’re not just pulling numbers out of the air here. Our customers have ambitious objectives and hard KPIs. That’s why we measure five different factors in our games.

Productivity: Using a baseline measurement and a first measurement, we direct the progress of such matters as preparation, time management, and decision-making.
Efficiency: A time-saving component is included in virtually all of our games. Players realise time-savings through better collaboration, smarter communication, and a greater ability to find shared documents, among other actions (an average time-savings of 25 minutes per participant per week).
Team bonding: By playing our games, participating teams have more fun together and experience a stronger team connection.
Adoption: Our games are based on assignments which involve Microsoft 365 applications. By playing our games, participants learn how to use Office 365 more effectively, including making better use of this software’s potential.
Gaming experience: After playing our games, participants are asked to evaluate their experience. What average score do they give? An 8+. And 90% also want to play our other games!

Why our gamification methodology works

Our gamification methodology works because employees can fit it in with their work, direct feedback is given about what works well and what doesn’t, and employees are challenged in a fun way.

+20%

Teams improve their effectiveness by an average of 20%.

The productivity of the collaboration is measured be comparing a baseline measurement and a first measurement (Quickscan). In each game, progress is made on various subjects, including smarter collaboration.

25min.

After playing a game, employees save an average of 25 minutes per person per week.

Employees save time when playing most of the Cue’s games because they are working smarter. No longer having to search for files or collaborating on one file are just a couple of examples of the time savings to be had.

+80%

After playing a game, 80% of the employees feel better connected with his/her team.

Players experience an average of 71% more fun with their team and 76% indicate they feel better connected with their team after playing a game. And, no less than 90% say they want to continue playing after completing just one game.

The Cue helps us in reaching a large group of colleagues in an accessible and fun way. Their games help our colleagues to immediately put to use new methods of working. As a result, we see the use of Office 365 and the productivity really taking off!

NN Group

Working with the professionals of the Cue — during and after playing the game — was a pleasure. The results have given rise to the start of an APG-wide programme: We Decide! And we are going to take up this programme further in collaboration with the Cue!

APG

Wout Bucker, Innovation Hunter

With games from the Cue, we help employees to genuinely change their behaviour as a team. And that last item is the success factor. Partly thanks to our games, the increased use of Office 365 and the creation of good work agreements have become a topic of discussion.

ABN AMRO

Cecilia van Delft & Ineke van de Geest, verander- en adoptie specialisten

Questions?

View our frequently asked questions here. If you don’t see your question, feel free to contact us.

Are your games (or is gamification) suitable for all ages?

Gamification is for everyone. Gender, age, ethnicity, educational level — all of these play no role in gamification. Even the type of organisation or the sector in which you work doesn’t matter. The most important factor is for teams and participants to determine themselves whether they want to play. After all, gamification is about the intrinsic motivation to want to learn and develop. We develop games for Office 365 which anticipate various levels of knowledge.

Why do the games contain an element of competition?

In order to respond as much as possible to the various needs of participants, our games take account of different types of players. One person may want to discover, another is looking for personal improvement, and yet another prefers to beat everyone at the game. For a number of player types, the competitive element plays an important role in their motivation to play a game.

Is gamification a guarantee of success?

In recent years we have enjoyed great success with the use of our games. This is apparent from the experiences of our customers and the results they have achieved.

There are a number of elements which are important for this success, such as good communication prior to the game, the right timing, and the energy and will to use gamification. Playing a game is also voluntary, so success also depends on what your team makes of the game.

Would you like advice on this topic? Just contact us.

How many players can play the game simultaneously?

Our games are played by a minimum of 50 players, divided over at least five teams, per time/round. This is a minimum requirement so that the element of competition functions well. There is no maximum number of participants. Our games are played on a digital and scalable platform, So you can easily reach a large group of people, wherever they may be located.

How do I introduce your games within my organisation?

You receive a package from us with standard communication resources which you can personalise and use to promote the game within your organisation. Teams then register on a voluntary basis. Using a standard format, you collect the registrations. We help you determine goals and involve stakeholders. Finally, we prepare the game for you, we give all participants access to the game, and then it’s Game On!

How do the games tie in with our own communications?

Our games are white label. This means that we can adjust the look and feel to the corporate branding of your organisation. There are also various options in the game where we can refer to your organisation’s policy, programmes, or trainings about Office 365, for example.

What about privacy and security?

Throughout the game play, we maintain a high standard with respect to privacy and security. We only record the required information: name, e-mail address, and Experience Points. This last item is an abstract number which is difficult to trace back to actual performances in the workplace. During the game, you as customer are provided data from the game. After the game is completed, these data are stored in a coded manner and are definitively deleted after a fixed period of time. You as customer or participant can also ask us to immediately delete all data. In addition, we naturally satisfy all standard national and international requirements with respect to privacy and data security. And we regularly perform pen tests to test the security of our platform.
Want to know more about how we handle data? Just contact us.